Solutions for Ross Stores

Story submitted by: San Bernardino County Workforce Investment Board

Workforce Challenge

When two major retailers shut their doors, many workers found themselves out of work. Help arrived when Business Services Representative Omar Castro from the San Bernardino County Workforce Investment Board happened upon an empty warehouse marked as a soon-to-open Ross Dress For Less Store. Castro introduced himself to Ross’ Human Resources officer and offered to recruit and hire the staff needed for the store’s opening only a few weeks away.

Workforce Solution

The open positions at Ross were immediately posted to the County’s online job portal ( and a recruitment fair was held at the San Bernardino Employment Resource Center.

“Our job placement experts were already working with a group of trained retail workers recently laid off,” Castro said. “These candidates had the skills and experience Ross needed, so we facilitated the hiring of 55 Ross staff within a very short time frame.”

Outcomes & Benefits

“This was a win-win situation,” said Sandy Harmsen, Executive Director of the Workforce Investment Board and Director of the Workforce Development Department of San Bernardino County. “Our team helped the employer save time and money by finding and hiring trained and skilled candidates. In the process, we put more laid-off job seekers back to work in our County.”

Ross Dress For Less opened its new San Bernardino location as scheduled on March 5, 2011.

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